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At a client’s office in Kigali, I noticed something peculiar.
Every employee had a tracker running quietly in the background. It recorded keystrokes, took random screenshots, and logged idle minutes. The IT guy proudly called it “digital accountability.”
But the moment staff saw me, an outsider, they whispered:
“Can you help us disable this thing?”
That is when it hit me: this company had not built a culture of performance.
They had built a culture of paranoia.
If you need a tracker to know whether your team is working, the problem is not time. It is trust. Read more >> |