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The sales director sat in silence, arms crossed. The CEO had just confronted him about declining revenue. Instead of taking responsibility, he blamed the marketing team for poor leads and followups, the finance team for slow approvals, and the economy for being unpredictable. I had seen this before. The problem was not external. It was leadership.
When I worked with this company, a regional distribution business, I quickly saw that the real issue was not competition, pricing, or market conditions. It was bad bosses. Poor leadership stifled growth, killed motivation, and drove high-performing employees away. And this was not unique to sales. Across industries, be it manufacturing, banking, retail, and hospitality, I have found that four types of bad bosses consistently destroy companies. Read more >> |