How many executives does it take to approve a broken office chair? In one organisation I advised, the answer was seven.

The request moved from Administration to Procurement, Finance, Risk, Legal, the Executive Committee and, eventually, the Chief Executive Officer. By the time approval arrived, the employee had borrowed a chair from the boardroom. It was humorous. The financial consequences were not.

Most companies have a problem when it comes to approvals. As they say, weak men hide behind bureaucracy to appear strong. Every unnecessary layer increases transaction costs, slows revenue conversion and weakens accountability.

Staff spend productive hours preparing memos, defending routine decisions and attending meetings whose only output is another meeting. READ MORE

After years of serving clients from the 4th Floor, Ntinda Complex, where ideas were sharpened, strategies challenged, risks confronted, and futures redesigned, Summit Consulting Ltd is proud to announce a milestone.

We are moving to our own home. Welcome to Strategy House.

Our new address effective 1st June 2026:

Summit Consulting Ltd; Strategy House Block 216, Plot 2475, Kayondo Road, off Ntinda–Kiwatule Road (at Najim Mall), Kalinabiri, Ntinda, P.O. Box 40292, Kampala.

Find us here: 

How much productivity is your organisation losing because employees have stopped telling management the truth? During a culture transformation session with a financial services client, I ask participants to name the one issue quietly undermining performance. I have now come to expect it, the room becomes still. Executives look at their notebooks and Managers look at one another.

Then an operations officer raises his hand. “Sir, we report the same customer delays every month, but management tells us to remain positive. So we have stopped reporting them.”

The Chief Executive Officer shifts in his chair. The officer explains that customers wait for approvals, staff repeat work, and branch teams manipulate reports to avoid appearing difficult. Everyone knows the process is broken, but nobody wants to become known as the employee who always complains.. READ MORE

Execution excellence is not about completing more tasks, but ensuring the right tasks get done in the right way to deliver real results.

actionTEAM integrates strategy execution and enterprise risk management into one ecosystem. Call: +256782610333 for more Information

Assessing leadership readiness is key to identifying individuals who have the potential to take on greater responsibilities and drive organizational success. This process evaluates core competencies such as decision-making, communication, emotional intelligence, and adaptability. By understanding strengths and development areas, organizations can tailor training and support to prepare future leaders effectively. Investing in leadership readiness ensures a strong pipeline of capable leaders ready to face tomorrow’s challenges. Get started

This thought-provoking book offers an incisive examination of corporate governance from both a historical and contemporary point of view…I highly recommend it for your useful and sustainable leadership benefit” – Michael Mugabi, Former President, Institute of Corporate Governance of Uganda.