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A regulator once asked a seemingly simple question: “Please produce the records.” Management responded confidently by saying systems were operational, backups existed, access controls were in place. On paper, everything looked sound.
Two weeks later, reality intervened. Critical system logs had rotated out, emails were overwritten by routine retention policies, and mobile phone data had been wiped during a scheduled device refresh. Collaboration platform chats had expired, no one had acted maliciously and no one intended to obstruct anything.
Yet the evidence was gone. At that moment, the issue moved beyond IT. It became a matter for legal counsel, risk committees, and ultimately the board. This is the modern failure mode of organizations not theft, not hacking, but loss through neglect. READ MORE |